Why Is My Conveyancer Asking So Many Questions?

Understanding the AML/CTF Changes from 1 July 2026
If you're buying, selling or transferring property, you may notice your conveyancer asking for a little more information than you expected.
 
From 1 July 2026, new Anti-Money Laundering and Counter Terrorism Financing (AML/CTF) laws apply to many property related services across Australia, including conveyancing. These changes are designed to help prevent criminals from using property transactions to hide or move the proceeds of crime.
 
What might I be asked for?
Depending on your circumstances, your conveyancer may ask you to provide:

• Proof of identity.

• Information about the source of funds being used for the transaction.

• Details about companies, trusts or other entities involved.

• Supporting documents to verify information provided.

You may even be asked to provide information that you've already given to another professional involved in your transaction. Unfortunately, your conveyancer cannot simply rely on checks completed by others.
 
Why are these questions necessary?
Your conveyancer has legal obligations to understand who they are acting for and, in some situations, where funds involved in a transaction have come from.

These checks are not about making assumptions or causing unnecessary delays. They are a standard part of helping protect Australia's financial system and the property industry from criminal activity.
 
How can I help?
The best way to keep your transaction moving smoothly is to:

• Respond to requests for information as soon as possible.

• Provide clear copies of any documents requested.

• Let your conveyancer know if your circumstances change during the transaction.

 
We understand that some of the questions may feel personal. Please know that your conveyancer is simply meeting their legal obligations and working to ensure your property transaction proceeds as efficiently as possible.
 
If you have any questions about the information being requested, don't hesitate to ask your conveyancer. They're there to help guide you through the process.
 
Want to learn more? 
The Australian Government's financial intelligence agency, AUSTRAC, has further information about the AML/CTF reforms and why these changes are being introduced across Australia. You can read more here:
AUSTRAC AML/CTF Reforms.